I was first introduced to Behavior Styles during my tenure as the Director of Training and Development at ARAMARK. At the time, my boss had previously collaborated with Tom Champoux in another organization. We decided to bring Tom in as a speaker for our Advanced Leadership Development Program, and I must say, he left quite […]
What Do Behavior Styles Mean? Read More »
CONTROLLER Controller to Controller Controllers tend to be expedient and focus on tasks (i.e., what’s being done or needs to be done). Since you both have a need to be in control, you need to defer some of your control needs to the other person. Both of you enjoy energetic debates but if either of
Style to Style Controller Read More »
Heraclitus, an ancient Greek philosopher, was famous for his thought-provoking sayings. His epigrams can be springboards to creativity and personal insights. The epigram, “I searched into myself” reminds us that we have good ideas within ourselves if we are willing to dig deep enough. As I facilitate People Skills workshops with educators, this epigram reflects
A New Way of Understanding Yourself Read More »
Have you ever been in a conversation where someone utters the phrase, “I understand”? How does it make you feel? In a friendly exchange, those words might foster a sense of connection or agreement. However, when emotions are heightened, they often evoke frustration. Have you experienced that before? Personally, when I hear those words, my
Do You Really Get it? Read More »
A Case Study Introduction: In today’s pursuit of business excellence, organizations increasingly acknowledge the pivotal role that people skills play in achieving remarkable results. This article delves into the transformative Effectiveness Institute People Skills Workshop, which took place during a national team meeting. Through valuable insights and practical tools, participants were equipped to elevate their
Leveraging People Skills for Business Success: Empowering Teams for Optimal Performance Read More »
As we discussed in a previous email, most of our personality is the “below the waterline” part of the iceberg and not readily available or visible to others. Behavior, on the other hand, is “above the waterline” and, therefore, always available to others. Not only that, but this part of us is also a choice
Behavior Is a Choice Read More »
Why choose the Effectiveness Institute and their core program, “Understanding Behavior Styles” (UBS), for facilitating leadership work? Approximately eight years ago, during my transition from the role of VP of HR (APAC) for a major global hotel company to becoming the principal of my own company, Ghielmetti & Associates Inc., I first heard about the
Why Understanding Behavior Styles? Read More »
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Behavior Styles Put Together Furniture Read More »
When interviewing job applicants, we hear things like “I love working with others”, and “I am really good with people”. The truth is many individuals can effectively interact with others when they’re in their element and working with like-minded individuals who share similar perspectives. However, why do conflicts and frustrations arise in the workplace? It’s often
Do You Have People Skills? Read More »
Controller I started a new job six months ago after being out of work during the pandemic. Everyone has been great to work with and I feel like I’m finally getting my technical skills back. However, during two years of seeing only my spouse in person, I’m afraid I might have gone a little feral.
What’s your superpower? If you ask that question during an exercise that focuses on leveraging differences to build stronger and more effective teams, you’ll find the answers are as diverse as the individuals within the organization. Differences can be one of those topics that many organizational leaders are wary of exploring. When differences are highlighted,
What’s Your Superpower? Partnering to Build Stronger Teams. Read More »
The Analyzer From original Beauty of Styles video by Effectiveness Institute founder, Tom Champoux This group is the hardest to talk about for two reasons. #1, far and away they are the most private of all the styles. #2, far and away, they are the most protocol-oriented of all the styles. “mama taught me long time ago that
Beauty of Styles – Analyzer Read More »
Kaylee B recently attended the People Skills training, and she was blown away! She learned so much about herself and why people behave the way they do. There were so many moments when she was like “aha, that’s why!” She was kind of bummed that it was only a two-day training because it was easily
Why People Skills? Read More »
The Stabilizer From original Beauty of Styles video by Effectiveness Institute founder, Tom Champoux Okay, listen to me and listen carefully, I’m starting off with this: You will not find a nicer human being than a Stabilizer. And any team that doesn’t have a Stabilizer is doomed to failure over the long run. Let me talk about their
Beauty of Styles – Stabilizer Read More »
The Persuader From original Beauty of Styles video by Effectiveness Institute founder, Tom Champoux Guess which style wants to go next? Guess which one? Persuaders. Tell about the nice one, I’ve been waiting a long time, tell about the good one! Ohh, they’re going to talk about me now. This is going to be fun! The primary thrust for this
Beauty of Styles – Persuader Read More »
The Controller From original Beauty of Styles video by Effectiveness Institute founder, Tom Champoux Let me tell you about the Controller style — their primary focus in life is creating results. Talk fast, walk fast, want it done fast, what’s taking you so long!? They like conflict. At least in the eyes of the three other styles. In fact, they
Beauty of Styles – Controller Read More »
Do you know a difficult person? We live with them, we love them, they’re our clients, our customers. What this email is about, is that they may not really be difficult, they may just be different from you. The center of what we do at the Effectiveness Institute dating back to 1980 has been around
Some Styles are easier for you to get along with Read More »
There are four, basic, common, cross-cultural patterns of behavior that can be broken down on a grid with two dimensions. One dimension expresses how you tend to go about completing tasks and the other reflects how you tend to interact with others. It’s a very simple model but extremely helpful when it comes to recognizing
Common Patterns of Behavior Read More »
Diversity, Equity, and Inclusion (DEI) — it’s what’s on top of almost everyone’s minds now. For centuries, it has been a difficult topic to talk about for many reasons. Wounds that have come from biases and prejudice, both perceived and imagined, run deep, and do not heal quickly. It has been easier to turn a
Leveraging Dimensions of Diversity Read More »
Our leadership style and patterns of behavior in the workplace—and in life generally—can well be likened to the sound of a tuning fork.
What’s Your Sound? Read More »
John Chen reflects on his experiences with anti-Asian racism and what we can each do to meet the demands of our current cultural moment.
Seeing Behavior Styles and Bias Through an Asian American Lens with John Chen Read More »
While being a “people person” includes having exceptional relational skills, it frequently comes with a bias against task- and process-oriented people.
Being a ‘People Person’ Has Its Blind Spots Read More »
A pioneer in education leadership, Dr. Kendra Washington-Bass discusses the racial biases she’s had to navigate and how they relate to Behavior Styles.
‘I Control the Narrative’ Read More »
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