As those of us who teach People Skills will be quick to tell you, the four behavior styles the program is based on exist across all ethnicities and cultures. However, as a People Skills facilitator living in Nepal, I have been challenged about the relevancy of the four behavior styles and the assessment. My eyes

I was first introduced to Behavior Styles during my tenure as the Director of Training and Development at ARAMARK. At the time, my boss had previously collaborated with Tom Champoux in another organization. We decided to bring Tom in as a speaker for our Advanced Leadership Development Program, and I must say, he left quite

Heraclitus, an ancient Greek philosopher, was famous for his thought-provoking sayings. His epigrams can be springboards to creativity and personal insights. The epigram, “I searched into myself” reminds us that we have good ideas within ourselves if we are willing to dig deep enough. As I facilitate People Skills workshops with educators, this epigram reflects

Have you ever been in a conversation where someone utters the phrase, “I understand”? How does it make you feel? In a friendly exchange, those words might foster a sense of connection or agreement. However, when emotions are heightened, they often evoke frustration. Have you experienced that before? Personally, when I hear those words, my

A Case Study Introduction: In today’s pursuit of business excellence, organizations increasingly acknowledge the pivotal role that people skills play in achieving remarkable results. This article delves into the transformative Effectiveness Institute People Skills Workshop, which took place during a national team meeting. Through valuable insights and practical tools, participants were equipped to elevate their

Why choose the Effectiveness Institute and their core program, “Understanding Behavior Styles” (UBS), for facilitating leadership work? Approximately eight years ago, during my transition from the role of VP of HR (APAC) for a major global hotel company to becoming the principal of my own company, Ghielmetti & Associates Inc., I first heard about the

When interviewing job applicants, we hear things like “I love working with others”, and “I am really good with people”. The truth is many individuals can effectively interact with others when they’re in their element and working with like-minded individuals who share similar perspectives. However, why do conflicts and frustrations arise in the workplace? It’s often

What’s your superpower? If you ask that question during an exercise that focuses on leveraging differences to build stronger and more effective teams, you’ll find the answers are as diverse as the individuals within the organization. Differences can be one of those topics that many organizational leaders are wary of exploring. When differences are highlighted,

Kaylee B recently attended the People Skills training, and she was blown away! She learned so much about herself and why people behave the way they do. There were so many moments when she was like “aha, that’s why!” She was kind of bummed that it was only a two-day training because it was easily