People Skills
Individual, team and organizational success is dependent on the ability of people to build trust and respect in relationships. This demonstrates emotional intelligence and allows diversity to flourish. The People Skills workshops focus on creating the awareness and skills needed to recognize and work effectively with the diverse behavior and communication preferences of others.
People Skills is offered in various time frames. Certification is available for both virtual and in-person delivery.
Key Components
Complete a Behavior Styles assessment
Understand the difference between behavior and personality
Recognize the strengths and challenges of each Behavior Style
Discover the Behavior Style others experience with you to create a more positive impact
Learn the potential difference between your intent and your impact
Identify tension-reaction behaviors and the best ways to respond
Navigating Conflict
Of all the variables that impact the workplace, conflict is often the most challenging. Knowing how to capitalize on the opportunities conflict creates and minimizing the potential negative consequences requires specific knowledge and skills. Navigating Conflict provides both the awareness and skills needed to demonstrate emotional intelligence in conflict so psychological safety can be increased and opportunities captured.
Navigating Conflict is offered in various time frames. Certification is available for both virtual and in-person delivery.
Key Components
Understand the source and common reactions to conflict
Discover how you typically respond to conflict
Learn the seven fundamentals for navigating conflict successfully
Teams That Work
Use this online assessment to evaluate a team's performance in the Six Characteristics of High-performing Teams. A thorough Leader’s Guide walks you – or any leader – through the delivery process. A detailed Team Report provides the structure for the team to discuss what’s working, what needs some emphasis, and a team Plan of Action.
Teams That Work is a half-day program that does not require certification to deliver.
Key Components
Understand the six characteristics of high-performing teams
Complete a Teams That Work assessment based on the six characteristics
Review and discuss the assessment results
Create an action plan based on team insights
Complete a follow-up assessment (4-8 months later) to measure improvement
Teams That Work Plus
Extensive research has revealed that the behavior of the team leader is the single most significant variable in team performance. The Teams That Work Plus+ workshop and assessment provides leaders and teams with everything they need to evaluate their respective performance based on the six characteristics of high-performing teams, and to create an action plan for improvement
This program is designed for a team of 4 or more, including the leader.
Key Components
Understand the six characteristics of high-performing teams
Complete a Teams That Work assessment based on the six characteristics
Review and discuss the assessment results
Create an action plan based on team insights
Complete a follow-up assessment (4-8 months later) to measure improvement
Leveraging Team Dynamics
One of the most important qualities of teamwork is the ability of team members to recognize and collaborate effectively with the various behavior and communication preferences on the team. Leveraging Team Dynamics allows team members to discover and capitalize on their individual and collective behavior style strengths and how to cover potential blind spots.
Leveraging Team Dynamics is offered in various time frames. Certification is available for both virtual and in-person delivery.
Key Components
Clarify the purpose of the team
Discover the perceptions of team performance based on 10 team competencies
Identify the Behavior Style preference of each team member
Review a Behavior Style Team Distribution Chart and apply it to team performance
Create an action plans to improve performance
Managing for Performance
Most managers have little to no training for leading and managing the performance of others. Managing for Performance provides the awareness and skills that are critical for managers who are responsible for building and maintaining high-performing teams and team members.
Managing for Performance is a two-day program. Certification is available for in-person delivery.
Key Components
Discover the fundamentals of effective leadership
Identify and practice core communication skills
Discover the Behavior Style model and complete a self-assessment
Learn and practice the skills of high-performance coaching
Explore a model and strategies for managing change
Discover the characteristics and variables of effective teamwork
Presenting Excellence
A good presentation increases the value of the content, while a poor presentation creates a negative impact that undermines the message. Presenting Excellence provides the knowledge and skill development to make sure the delivery enhances the content and message.
Presenting Excellence is a 1.5- day program and available for in-person delivery.
Key Components
Discover and practice best practices for delivering content.
Identify how to visually create an effective presentation
Prepare and practice delivering a presentation
Interviewing for Results
The annual cost of hiring mistakes in the U.S. is about $100 billion per year. Estimated costs of these mistakes is two-to-four times the persons salary. Interviewing for Results teaches managers and employees the techniques that determine the best hires while keeping the interview legally appropriate.
Interviewing for Results is a half-day program and available for in-person delivery.
Key Components
Discover how to prepare to conduct an interview
Identify the best practices for conducting an interview
Develop your skills by practicing effective interviewing techniques
See YourSelf
Social-emotional intelligence skills are ideally developed early in life. The See YourSelf Program for middle and high school students is designed to increase their self-awareness and help them understand how their behavior impacts others. With this knowledge, students can learn how to adapt their behavior to make the most of social interactions.
See YourSelf is a half-day program that does not require certification to deliver.
Key Components
Complete the See YourSelf assessment to discover your behavior style
Recognize differences and learn how to adapt and build better relationships
Discover how to apply and integrate behavior style knowledge in multiple settings
