COMMUNICATION
LEADERSHIP
TEAMWORK
INCREASING ENGAGEMENT BY
IMPROVING HOW INDIVIDUALS
AND TEAMS WORK TOGETHER
COMMUNICATION
LEADERSHIP
TEAMWORK
INCREASING ENGAGEMENT BY
IMPROVING HOW INDIVIDUALS
AND TEAMS WORK TOGETHER
Upcoming Events
What We Do
Our workshops, assessments, and tools help our clients to achieve higher performance by maximizing individual and team communication, collaboration, and productivity.
Featured Programs and Assessments
This version of our popular Behavior Style Self assessment is for organizations, groups or teams and requires an administrator to assign, track and print the results.
This version of our Behavior Style Self assessment is designed for to be taken immediately and does not require an administrator.
Find YourSelf is the online version of our original 24-question assessment.
This version of the Find YourSelf assessment is designed for to be taken immediately and does not require an administrator.
Our Certified Delivery Experts
Betty Burks
Certified In
Kendra Washington-Bass
Certified In
Robert Calabrese
Certified In
Kathy Koultourides
Certified In
Patrick Ghielmetti
Certified In
Carrie Spell-Hanson
Certified In
Sharon Edwards
Certified In
Sharon Andrade
Certified In
Recent Blog Posts
Responding to a Crisis: Building Bridges with Empathy
Difficult conversations are inevitable. Whether in personal relationships, at work, or in society, we all face moments where perspectives clash and emotions run high. Too
A Hidden Dynamic in the Behavior Style Model
In the world of workplace behavior and communication, the Behavior Style model is a powerful tool for understanding how people interact, make decisions, and handle
Are Behavior Styles Inter-Culturally Relevant?
We recently posed this question to multi-cultural, multi-lingual global leader and Certified Delivery Expert Patrick Ghielmetti, who has delivered People Skills in more than 50
Why Choose People Skills?
We recently interviewed Theresa Little, Talent Development Manager at McKinstry, to find out why they chose Effectiveness Institute’s People Skills program as part of their
How to “Flex” Your Behavior – Part 4 of 4
How well do you recognize and adjust to different behavior styles in others? Over the past few weeks, we’ve been discussing simple strategies to help
How to “Flex” Your Behavior – Part 3 of 4
When you are interacting with someone, what behavior are you seeing, hearing, or reading? These clues give you a good idea of whether flexing your
Our Clients
