Of all the variables that impact workplace performance, conflict between coworkers is often the most challenging one. Conflict can damage relationships, reduce performance and create fear, which explains why many people avoid it. Conflict also provides an excellent opportunity for increased understanding, greater clarity and better results when there is a willingness and ability to navigate it effectively.
Participants acquire tools and build skills that improve relationships while navigating potential danger zones. Participants also learn to understand the benefits inherent in the energy that conflict generates. The program focuses on real workplace scenarios so participants learn to immediately apply this knowledge.