WEBINAR: Making Difficult Conversations Easy

Do you shy away from conflict? In organizations across the world conflict is avoided. Expectations go unmet, values are violated, and overall underperformance exists because people do not know how to effectively resolve issues without resorting to the use of power.

This one hour session introduces you to concepts that enable you to begin to “integrate conflict” - to walk into it and effectively handle it - rather than avoid it.

As a result of participating in this session you will:

  • Learn the sources of conflict in the workplace
  • Understand how power plays a role in conflict
  • Learn the importance of not taking conflict personally
  • Understand the importance of asking for accountability


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Effectiveness Institute serves the development needs of organizations across industries by offering tools,
programs and services that provide measurable performance improvement in teams, institutions and leaders.