Behavior Styles

Awareness of Behavior Styles is important to building more effective communication, reducing tension between coworkers and developing more productive work relationships. With this understanding, one can gain insight into the impact of specific behaviors on other people, and learn how specific behaviors might be perceived as well as subsequently responded to.

An individual's behavior tends to be predictable. Conversational tone, gestures, choice of words, decision-making style, problem solving, facing challenges and interacting with others is generally done in consistent ways that form a behavior pattern or "Style".  Much of the conflict that occurs between people is due to Behavior Style differences and a lack of awareness as well as acceptance of those differences.

The Effectiveness Institute Behavior Style model has four quadrants.

Each Behavior Style has unique strengths and blind spots, and no one style is better than another. Comparing and contrasting Behavior Styles should only be done for the purpose of understanding how the styles are different, and what can be done to create more effective communication and interaction between the different styles.

The major points of differentiation of Behavior Style are illustrated in four preferences of behavior. They are:

  1. The way in which people make decisions.
  2. The way in which people achieve quality, accuracy and perfection.
  3. The preference for a dynamic or stable environment.
  4. The tendency to be socially cautious or socially assertive.

With our Behavior Style assessments and tools, one can learn to understand how each style is different in these four areas and what that means as it relates to one's own patterns of behavior, one's colleagues, supervisors, and customers.

The Effectiveness Institute offers a series of workshops and training tools to learn how to communicate, manage, lead, influence and sell to each of the different Behavior Styles and Behavior Style combinations, including:


Effectiveness Institute serves the development needs of organizations across industries by offering tools,
programs and services that provide measurable performance improvement in teams, institutions and leaders.