“Understanding that I can change my behavior to become more flexible is helpful in creating trust and respect.”

“We have worked with Effectiveness Institute for over 20 years, relying on their services as consultants, facilitators and collaborators for curriculum development. We depend on their ability to deliver programs that are relevant, applicable and skill-based.”

“Having my team attend this workshop was a great use of our time. Each of the members came away with ideas and understandings of how to work with a variety of styles. I had an “ah-ha’ moment with the discussion of email style. I’d love to spend more time on that subject.”

“We at Bank Midwest chose People Skills over other options for a key program to offer ALL bank employees. We wanted people to have more understanding of differences and how those make us stronger. I used to think, “What is wrong with those people?” Anyone who did not look at the world through my eyes had to wrong. In the training, I tell participants, if they can get from asking what is wrong with them to simply acknowledging that they are different, we will have made progress. ”