Workshops

Register to attend a public workshop, or contact us to bring a workshop to your organization. Or become a certified facilitator and facilitate our workshops within your organization.

For a complete listing of our current workshops, visit our workshop schedule.
   

The Leadership Challenge

Discover the Five Practices of Exemplary Leadership

Leadership is everyone’s business and great leadership has never been more difficult or more needed. The Leadership Challenge addresses the skills needed to thrive in today’s economy which include ability to: motivate and empower others to contribute fully and deliver inspired performance, advance innovation within an organization…in every task and in every project, and collaborate and influence vast networks of employees, customers, and executive teams. The workshop covers the the Five Practices of Exemplary Leadership: Model the Way, Inspire a Shared Vision, Challenge the Process, Enable Others to Act and Encourage the Heart. **Please note: This workshop requires pre-work. You will be completing The Leadership Practices Inventory, an on-line 360 assessment tool. In addition, you will be asking your colleagues, peers, managers and direct reports to complete the assessment on you. Once you register, there is a $125.00 non-refundable registration fee.

"Leadership is the art of mobilizing others to want to struggle for shared aspirations." - Jim Kouzes and Barry Pozner

 

FREE WEBINAR: People - Difficult or Different

Interactive Webinar

Why are some clients or co-workers so frustrating to work with? Or more importantly, why would anyone think of YOU as a difficult person? For example, isn’t is irritating when the person across the desk or on the phone can’t seem to ever make a decision… or makes a snap decision only to change it a day later? In this interactive and engaging Webinar, you will discover why “different” does not have to mean “difficult.” Then you will learn the magic of making slight adjustments in your awareness and behavior that will have a significant impact on your ability to “click” with customers and co-workers. You will laugh as you identify your behavior style, as well as those with whom you work. While you laugh, you will also learn that people are different and that “intent” doesn’t always equal “impact.” In short, you will realize how to make work… less work!

WEBINAR: People - Difficult or Different

 

WEBINAR: Making Difficult Conversations Easy

Interactive Online Presentation

Do you shy away from conflict? In organizations across the world conflict is avoided. Expectations go unmet, values are violated, and overall under performance exists because people do not know how to effectively resolve issues without resorting to the use of power. This one hour webinar introduces you to concepts that enable you to begin to "integrate conflict" - to walk into it and effectively handle it - rather than avoid it. As a result of participating in this session you will: 1. Learn the sources of conflict in the workplace 2. Understand how power plays a role in conflict 3. Learn the importance of not taking conflict personally 4. Understand the importance of asking for accountability

Presented by Tom Champoux and Sally Templeton

 

WEBINAR: Selling to Style

Interactive Online Presentation

Wondering why you are so successful naturally with some prospects and yet others don’t give you the time of day? One size does not fit all. Adapting your approach and your style will increase your levels of influence and your sales. So what should you change and why? Learn how you can become more successful with more prospects and customers by participating in our one-hour webinar. Specifically during this session, you will: 1. Learn why your prospects and customers do what they do so you can meet their driving needs more often, resulting in a win-win outcome and increased sales 2. Discover shortcut clues on two dimensions of behavior that directly impact TRUST and RESPECT 3. Examine the buying preferences of your prospects and customers to increase your effectiveness in communication by phone, e-mail and in a letter.

Presented by George Myers and Amy Duran

 

WEBINAR: Building Leadership and Influence

Interactive Online Presentation

Being a successful leader or a manager in today’s world requires the ability to influence your employees, your colleagues, your customers and your managers. During this webinar, you will learn what it takes to become distinctive and get people to follow your leadership, advice and recommendations. Specifically during this session you will: 1. Discover the link between your brand as a leader and influence 2. Learn whether you pass the smile test…do people smile when you walk in the room or when you walk out 3. Learn the incredibly simple yet powerfully effective 3 step process for becoming distinctive as a leader

Presented by Hugh Blane and Sharon Andrade

 

WEBINAR: How to Become the Boss Everyone Wants to Work For

Interactive Online Presentation

Can you really learn how to become the boss everyone wants to work for in one hour? Well you can get a start by understanding how implementing coaching strategies can help you get there. During this webinar, you will learn tips and gain ideas on how to coach skillfully and effectively, thereby improving your management and leadership skills. This webinar will cover the essential elements for effective coaching, and the pitfalls to avoid when coaching. Benefits of implementing a coaching plan: • 54% of employers are using coaching as one of their top 2 methods for retaining employees. • Coaching will free you up in the long term so that your time can be more productively spent. • Coaching allows your employees to come up with more solutions on their own and more productive overall. During this webinar we discuss incorporating coaching as a key managing tool so you will: 1. Learn what it takes attract, retain, develop star employees. 2. Understand how to create a more productive working team. 3. Be prepared to contribute to a motivational coaching culture.

Presented by Sally Templeton and Linda Callecod

 

WEBINAR: The Art and Science of Mentoring

Interactive Online Presentation

If you are planning to implement a mentoring program within your organization or if you are just beginning to investigate the potential benefits of a mentoring program, this one hour session will provide tips, strategies and tools for your consideration. As a result of participating in this session you will: • Identify the key success factors for developing and implementing a formalized mentoring program • Define Mentoring – was it is and is meant to be • Differentiate and identify the characteristics and components of both the art and science sides of mentoring when creating and/or establishing a program • Identify the element necessary to create clear and actionable objectives for a mentoring program – identifying the “why” behind the program, and what will be different as a result. • Identify the roles, expectations, and qualifying characteristics of good mentors and mentees • Identify basic systems support needed for your program to be successful.

By Linda Callecod

 

People Skills

A Strategy for Acheiving Results

People Skills provides the skills and strategies to enable individuals to work together successfully. People Skills emphasizes the importance of building trust, respect and commitment to common goals. Through our one or two day workshop, you will learn how to build upon your strengths and how to tap into the knowledge and skills of others, especially people with whom you have a difficult time getting along. People Skills will help you discover techniques for responding to conflict and creating a win-win.

"I discovered the difference between personality and behavior, and what to do with that knowledge." -Bruce Dillon, Corporate Chef, Tommy Bahama

 

People Skills Train-the-Trainer

A Strategy for Acheiving Results

There are many benefits to bringing People Skills into your organization. We offer certification for this workshop which would enable you to facilitate our two-hour, four-hour, one-day or two-day People Skills workshop. The first step in this process is attending our two-day workshop as a participant. Following this workshop, you will attend our two-day Train-the-Trainer workshop with an Effectiveness Institute consultant. After completing the training, the facilitator will: • Understand the difference between knowing the content as a participant and knowing how to teach the content as a facilitator. • Have a thorough knowledge of course materials. • Have access to a variety of teaching strategies and facilitation materials which include: • Facilitator manual • Participant materials • Additional facilitation support materials • PowerPoint presentations • One set of DVD’s to assist with training *Beauty of Styles *Teams that Work *Tension-Reaction

For more information and pricing, please contact a representative of the Effectiveness Institute at 800.805.8654 or info@EffectivenessInstitute.com

 

Managing for Performance

A strategy to improve team performance

Managing for Performance focuses on the skills managers must maximize to create a work environment that retains and motivates employees to achieve their highest levels of performance. These include: dealing with constant change, leading vs. managing, building teamwork, understanding work styles, communicating to achieve results, establishing performance expectations, coaching, delegating, and resolving conflict. Managing For Performance helps organizations develop committed, flexible, and motivated employees who are skilled at working in teams. The end result is higher levels of performance and productivity.

 

 

Coaching for High Performance

A practical dive into a critical leadership skill

In Coaching for High Performance, templates to prepare for coaching conversations are provided, steps for giving feedback are practiced, and just about every type of coaching scenario is discussed. Specifically, participants will learn when coaching is appropriate, how to provide constructive feedback and how to develop a personal action plan to become a quality coach.

Immediately applicable, Coaching for High Performance provides practical tools for today’s managers.

 

Influencing Decision Makers

A strategy to build influence with colleagues, leaders and customers

Influencing Decision Makers is a proven workshop that gives you the why, what and how of influencing with integrity, especially when you don't have direct "authority." It provides practical tools for you to immediately use with individuals and groups crucial to your success. Past participants-both in the U.S. and from work cultures all over the world-have experienced dramatic performance improvement in sales calls, consulting engagements, technical projects, strategy sessions and crucial business meetings.

"This workshop gave me effective tools that can positively influence results immediately if used and practiced in the field." - Steve Harper, VP of Consumer Products, West Farm Foods

 

Difficult Conversations: Integrating Conflict

A strategy to use conflict to enhance business results

Integrating Conflict provides skills and a process to "walk into conflict" and resolve it, so that all parties can save face and commit to a plan to move forward. The bottom line is that conflict gets in the way of performance. It happens when there is a discrepancy between what you expected or wanted to happen and what actually happened. Participants in Integrating Conflict will learn how to defuse confrontational situations while maintaining others’ dignity. They will discover and understand the sources of conflict, and learn how they usually handle conflict.

 

 

Common Threads

In Leadership

Authentic and resonant leaders build trust and inspire us. They use their emotional intelligence to create cultures where teams and team members engage and work to higher performance levels. Simply put, they connect with people and, more importantly, people want to connect with them...and this is the key to their greatness. At the Common Threads in Authentic Leadership workshop, you will learn the two types of influence leaders use to make these connections, and how resonance determines the level of influence leaders create. Through discovery, activities, group discussion and reflection you will learn how to develop resonance, and acquire increased awareness of your core leadership capabilities and the tools you need to strengthen them.

Effective leaders have a knack for creating resonance and building rapport with a wide range of people.

 

Beyond Compliance

A strategy to reach diversity efficacy

Beyond Compliance focuses on creating awareness, skills and tools to create plans to link Diversity to business results. We go beyond the compliance that must be in place in order to fulfill regulatory guidelines. We focus on winning with diversity through a fully integrated environment where influence, decisions and power are shared. Diversity and the values of "inclusion" must be integrated into all business practices in order to reach efficacy.

 

 

Presentations That Inspire Buy-In

A strategy for communicating in a way that inspires audience commitment

Presentations that Inspire Buy-In provides tools, techniques and critical skills to enhance your presentation effectiveness and personal impact. Whether presenting innovative ideas in a large company meeting, or before an audience of clients, peers or senior executives, it is imperative that you communicate in a manner that connects with your audiences and inspires commitment. You will learn how to increase your effectiveness by focusing on your personal presence, influencing techniques and by choosing words that motivate and inspire.

 

 

Effective Team Dynamics

Developing your high performance team

In this one day workshop, you'll learn how to identify and build upon the six elements of a highly effective team. By focusing on trust, respect, and commitment to common goals, it brings about the results that only a dynamic team can produce. Discover the role of a cooperative or competitive environment and how values as driving forces impact the results of team performance. Learn tools and techniques to increase your communication and meeting effectiveness, so that team members look at meetings as a "good investment of their time."

 

Interviewing and Selecting High Performers

Hire the right people for the right position

In this one day workshop, you'll discover how to prepare for, organize and conduct the interview process to surface exactly the kind of information you need to land high performers. Once you apply the proven matrix process, you'll experience a dramatically higher degree of accuracy for matching the right candidates to the right positions. The result is increased retention and top performers who can impact profitability and productivity.

 

Leadership is Everyone's Business

Discover: The Five Practices of Exemplary Leadership

Join us in this customized workshop that has been designed specifically for individual contributors-people in organizations who have the capacity to lead and influence others, but don\'t have formal management responsibilities. This workshop approaches leadership as a learnable set of behaviors. The Five Practices of Exemplary Leadership serves as the backbone, helping to establish a common language of leadership throughout organizations. Participants will complete a Leadership Practices Inventory self-assessment.

“Leadership is the art of mobilizing others to want to struggle for shared aspirations.” KOUZES AND POSNER